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Tuesday, July 7, 2020

Running a material handling business is a tall task – not only do you have to monitor your product, your sales, and your employees, you also have to ensure your forklift fleet is operating at its best capacity. Malfunctioning and overheating forklifts can skyrocket your operating costs and require expensive repairs. So what do you do if you’ve followed all maintenance suggestions and they are still overheating? Here are three areas that may be the cause of your forklift running hot:

Maintenance

The first area to check is also the easiest to fix: are routine maintenance tasks being completed correctly? Issues such as low coolant levels or worn hoses can contribute to a forklift’s overheating. If your on-site tech stretches parts past their optimal use, such as clogged filters, your forklifts could be choking on thick, dusty air. Worn fans or damaged radiators can also contribute to high running temperatures in material handling equipment.

Environment

The same advice for workers in high temperatures applies to your forklifts – give them frequent breaks and make sure their fluids are topped off.

Is your work yard paved or on packed dirt? Excessive dust, debris, and rough terrain can put additional demands on your forklifts and cause unforeseen maintenance problems. If this is a recurrent summer problem then the outside temperature can even be to blame. The same advice for workers in high temperatures applies to your forklifts – give them frequent breaks and make sure their fluids are topped off. If your forklifts are overheating indoors then you’ll want to survey your work area to find issues. Is the floor dusty or dirty? Are pieces of paper, pallet wrap, or other debris being left on the ground where they can clog filters? Once you find these issues then you can optimize your work areas to prevent damage.

Operation

If it’s not maintenance or environmental issues causing your overheating problems, then you need to check on how you are driving the equipment. If you are overloading the forklift with loads above capacity, this can cause overheating and create unnecessary risks for product damage and accidents. Are you driving forklifts constantly at top speeds? This can also contribute to high heats.

Many IC forklifts come equipped with an inching pedal to use when maneuvering your forklift while raising the mast to retrieve loads. If you are “riding” this pedal while driving it can cause many problems, as it slightly applies the brakes. The inching pedal should only be used when retrieving loads.

Once you’ve identified the cause of the problem and put a fix in place, ask why it arose in the first place. Are you overworking forklifts due to high expectations? Should your work area floor upkeep be added to existing maintenance plans? Don’t just solve the problem. Find a solution to keep it from happening again.

Posted by tfinco at 7/7/2020 7:21:00 PM
Thursday, July 2, 2020

“The Heat Is On” is more than just a popular song by Eagles lead singer Glenn Frey, it’s also a great metaphor for forging and casting applications. And the heat isn’t just on the street, it’s also on your forklift and on forklift operators. Luckily, there are a number of ways you can combat these high temperatures to increase productivity and reduce the possibility of premature wear on your equipment.

Foundry Package

Toyota has specially designed packages to help alleviate problems associated with high-heat applications and the foundry package is a great place to start. Toyota’s foundry package typically includes the following features depending on the model and truck configuration:

  • Protection for external wires and sensors using heat-resistant sleeves
  • Hydraulic cylinders wrapped in heat-resistant wrap
  • Heat shield for mast hoses
  • Perforated belly pan

This package is available through special design request and is designed to provide the most common heat-resistant features normally required in the forging, foundry, and casting industries. It is a great starting point for applications where hydraulic failures are a concern due to high ambient temperatures.

Engine Protection

As you can imagine, high heat and high cycle applications can be harmful to your forklift’s engine and powertrain components. This is one reason why Toyota’s 8-series IC forklifts come standard with built-in engine protection. This system uses the forklift’s controller to monitor engine coolant temperatures and other potential malfunctions. When a malfunction is detected, the engine power is limited to prevent further damage to the engine. It’s a great feature that reduces the possibility of failure due to prolonged use or operator error.

Cooling and Ventilation

High ambient temperatures can create a lot of heat buildup throughout the forklift, so it’s best to outfit your forklift with specific optional features as needed. One concern in this type of environment is operator safety and comfort in high-heat conditions. Options such as an enclosed cabin, air conditioning, and fans can keep operators cool and increase productivity by lowering ambient temperature in the cab.

You also have to consider the effect the temperature can have on your internal components. Toyota’s engine protection system certainly helps, but proper cooling and ventilation can go even further to reduce downtime and maintenance. Toyota offers a wide variety of options and special designs to fit your application’s needs, including:

  • High capacity cooling package
  • Premium ventilation package
  • Hood vents
  • Vented radiator cover
  • Perforated belly pan
  • Dedicated transmission oil cooler

These are just a few of the most common ways to deal with high heat, but each application is unique and has exacting demands. We are here to help determine what is best for your facility and outfit your forklifts accordingly. A simple site survey could mean the difference between sweating it out and being as cool as a cucumber.

Posted by tfinco at 7/2/2020 4:10:00 AM
Wednesday, July 1, 2020

 

  • Forklift safety is an ongoing learning experience. Proper training in accordance with OSHA requirements should be the first priority for all forklift operators. It is imperative that anyone who operates a forklift complies with OSHA’s training requirements. OSHA requirements have been in effect since 1999. Since they began mandating the training, forklift accidents have decreased even though the number of forklifts in use has risen steadily. An organization can be fined as much as $100,000 if proper training is not conducted for forklift operators.

Nearly 100 workers are killed each year in forklift related accidents. 24% of these accidents are the result of rollovers. Other accidents include works being struck by the forklift load, by the forklift itself, or workers falling off the forklift. The need to give safety your utmost attention as a business operator is made clear when assessing the statistics associated with forklift accidents. For example:

  • 34,000 serious injuries occur each year
  • Over 100,000 total accidents (serious and non-serious) happen each year
  • 42% of forklift fatalities are from the operator being crushed when the forklift tips over
  • 25% are crushed between the forklift and a surface (wall, load, etc.)
  • 8% of workers are crushed by material falling from the forklift
  • 4% of workers fall from a platform

Keeping these serious and troubling statistics in mind, implementing best practices in your facility in regard to safety is highly important.

Forklift Safety Best Practices

  1. OSHA recommends that a forklift driver be over the age of 18.
  2. Create a detailed training program for new employees and repeat the training for existing employees on a regular basis. This training should include:
    • Formal Instruction
    • Practical education
    • Evaluations / tests
  3. Know capacity ratings for the forklift being driven. Forklifts have specific ratings showing how much weight it can handle. Be sure that the weight limitations are posted clearly on the forklift and instruct operators to adhere to those limitations.
  4. Forklifts are equipped with back-up buzzers and warning signals because often it can be hard to see around loads. Train employees to listen for the audible warning signals.
  5. Keep your distance if you are not operating the forklift. Instruct employees to keep a good distance away from the immediate area where forklifts are being used.
  6. Slow Down if you are a forklift operator. Some forklifts come with options to limit their speed. This is a good idea to add to your forklift order. Instruct operators of the maximum speed at which they may operate and enforce those regulations.
  7. Surfaces should be clear, free from debris and safe for operators.
  8. Have regular forklift inspections on each forklift.

Improper forklift operation results in accidents, damage to products and facilities, and is the result of law suits for companies each year. By following OSHA regulations and adopting strict training rules and regulations at your organization, you can prevent these accidents.

While following these procedures can result in an improved safety setting, below are some specific situations where safety questions and concerns continually arise.

Facilities Considerations for Potential Forklift Safety Improvement

Beyond following these rules for safety success, giving special attention to your facilities can help to improve safety in your operations. There are some general pieces of advice that can be followed, but remember, the unique needs and designs of your operation will ALWAYS dictate what safe practice looks like. Be sure to thoroughly analyze the safety of your site before making any major changes.

  • Keep pedestrians and forklifts separated when possible.Use different aisles for pedestrian passageways and material flow.
  • Use guards and barriers. Physical barriers assure that pedestrians and material handling equipment do not come into contact with each other.
  • Avoid tall, narrow aisles when possible. Height can mean more efficient storage. But make sure that your forklifts and operators are capable of working in them.
  • Do not obstruct intersection and doors.
  • Eliminate unnecessary noise pollution. When operators and pedestrians can’t hear each other, they are more likely to be involved in an accident.
  • Eliminate Poor Lighting. Operators and pedestrians need to see each other clearly whenever possible.
  • Avoid installing high-grade ramps or change in floor surfaces. Each can provide hazards for forklifts while in operation.

Understanding Forklift Capacities to Ensure Forklift Safety

So, you’ve purchased a 6,000 lb. forklift. That means you can lift 6,000 lbs. at all times, no matter what, right? Wrong.

The capacity rating of a forklift is the maximum weight at which it is able to safely maneuver at a specific load center. If the forks are not at that exact load center, if the mast type has been changed, or if attachments have been added, the forklift is not capable of maneuvering that load safely.

To avoid making the colossal mistake of exceeding your forklift’s maximum capacity, remember the following:

  1. Purchase a higher capacity forklift than you think you will need to prevent exceeding the limit.
  2. Always use a scale to measure loads so you’re sure you haven’t exceeded the capacity limit.
  3. Operators should be trained to know the difference between the forklift model number and the capacity rating on the data plate.
  4. Be sure the data plate is always in place and readable.
  5. Talk to a forklift specialist to be sure you’re using the right forklift for your application.

Though forklift accidents are becoming less frequent every year, one main cause of forklift accidents is an operator trying to maneuver loads that exceed the forklift’s capacity rating. Talk to your local Toyota Forklift Dealer to learn more about forklift capacity ratings and which forklift would be best for you and your business.

Forklift Safety: Avoiding Forklift Accidents in No Laughing Matter

Forklift safety is no laughing matter. Toyota makes it our priority to ensure that safety is at the forefront of all of our manufacturing processes and training efforts. But while safety comes standard at Toyota, it’s the responsibility of operators and their managers to be sure that Toyota forklifts are being used appropriately. When risks are taken in the name of having fun or joking around, accidents are bound to happen.
Operators should monitor their personal behavior. But a good working environment means that operators are also looking out for each other as well. That means reporting inappropriate behavior when they see it. Here are a few clear examples of inappropriate forklift use for which operators and managers should be on the lookout:

  • Racing
  • Sitting on the counter-weight
  • Allowing passengers in either the operator cab or on the exterior of the lift
  • Lifting people with forks
  • Lifting unintended loads on the forks
  • Trying to distract an operator
  • Swerving in the vicinity of pedestrians
  • Adding people on the back of a lift to increase counter-weight
  • Turning off lights needed for operator visibility

At Toyota, we make industry-leading forklifts with a guarantee of quality, durability, value, and reliability. And our first priority is always your safety. If you or your associates need help recognizing appropriate and inappropriate forklift use, Dillon Toyota Lift offers operator safety training.

Posted by tfinco at 7/1/2020 9:29:00 AM
Wednesday, June 17, 2020
    • Why to Choose ToyotaA History of Excellence and Leadership: Toyota’s forklift division began in 1956 in Japan with the introduction of the first Toyota forklift. Today, Toyota is the world leader in forklift sales.
    • Safety Innovation: Toyota introduced the world’s first and only System of Active Stability (SAS). The system electronically monitors the forklift’s operations to help reduce the likelihood of both lateral and longitudinal tip-overs.
    • Technical Innovation: In 2000, Toyota became the first major forklift manufacturer in the United States to offer AC technology to provide high performance and efficiency. The AC motor contains no springs, brushes, commutators or directional contractors, making is virtually maintenance free.
    • #1 in Quality, Durability, Reliability, Value and Lowest Cost of Ownership: Toyota forklifts are ranked number one in numerous studies conducted by Peerless Research Group.
    • More Than a Forklift Manufacturer, Toyota is a Full-Line Supplier: In addition to a full line of high-quality forklifts, Toyota offers other industrial equipment products including narrow aisle solutions, walkie stackers, automated guided vehicles (AGV’s) and tow tractors.
Posted by tfinco at 6/17/2020 4:02:00 AM
Monday, June 15, 2020

The proper maintenance and handling of forklift batteries is imperative to their longevity. There’s a right way and a wrong way to maintain and handle forklift batteries and doing it properly will ensure your investment is maximized.

Proper Handling

Forklift batteries can be heavy and dangerous if not handled properly, so it’s important to be educated on the correct way to handle them. Use these tips for some ideas about handling batteries properly:

    • Use special equipment, like a walkie pallet jack equipped with a transfer carriage, to maneuver the battery. Because of the weight of some forklift batteries, no single person should attempt to move a forklift battery alone. Steel toe shoes should also be worn while moving the batteries.
    • An eye and hand washing station should be nearby. Should any hazardous liquid come in contact with hands or eyes, a hand and eye washing station should be conveniently located nearby to remove it as quickly as possible.
    • Chemical-resistant protective gear should be worn while maneuvering batteries. Having a conveniently located eye and hand washing station is necessary, but chemical-resistant gear should also be worn to keep the need for the station at bay. This includes safety glasses and gloves.
    • Remove all metallic jewelry when handling and charging.

Proper Charging

Properly charging a battery is all about doing it at the right time, for the right amount of time. Use these tips when charging your forklift battery:

    • Designate an area specifically for battery charging. This is an OSHA-recommended best practice.
    • Remember that lead acid batteries should be charged at 80 percent depth of discharge. Charging prior to 80 percent can result in reduced battery life depending on the type of battery.  Discharging the battery past 80 percent depth of discharge can also be detrimental.
    • If your battery overflows, take time to rinse it. Rinsing your battery after an overflow will help prevent corrosion.
    • Ensure compatibility between the battery and the charger. The charger that is being used should match the voltage/amperage of the battery. Color coding the connectors and clearly labeling the chargers can help to prevent accidentally connecting a battery to the wrong charger. Proper training is also imperative.
    • Avoid overcharging the battery. Some batteries have battery management systems that can prevent overcharging. If yours doesn’t, take precautions not to overcharge it, which can reduce the battery’s life.
    • Charge and operate the batteries at the proper temperature. Charging a battery in extreme cold or heat can cause reduced service life. Since battery types and specifications may vary, contact the battery manufacturer for their recommended charging temperature range.
    • Add water when needed after the charging cycle. Adding water to a wet-cell battery prior to charging the battery is a common mistake. Pure or distilled water should be used and the watering should occur after a full charge cycle to bring the electrolytes to the proper level.
    • Ensure the charger is turned off before connecting or disconnecting the battery.
Posted by tfinco at 6/15/2020 9:06:00 AM
Wednesday, June 3, 2020

Warehouse Aisle Width Challenges

All warehouses and distribution centers are not created equal. Some have the space for standard width aisles (about 12 feet) and the traditional counterbalance sit down forklifts that can operate in them. Others however, configure their aisles in widths considerably narrower. Because real estate and space is at a premium in these tighter aisle operations many businesses expand in the only direction they can, up rather than out. The fact is aisle widths vary from location to location, that’s why Toyota has a wide range of forklift solutions to meet your variable aisle width needs. 

Internal Combustion (IC) Forklifts

The Toyota Core IC Cushion Forklift is an industry-leading multi-use forklift that easily crosses the boundaries between warehouses manufacturing plants retail and more. With lift capacities from 3,000 to 6,500 pounds and Toyota’s patented System of Active Stability (SAS) the dependable reliable Core IC Cushion forklift typically operates in 12-foot aisles, however, lighter capacity Core IC Cushion models can operate in aisles closer to 11 feet wide. 

4-Wheel Electric Forklifts

Then there’s Toyota’s four-wheel Core Electric Forklift. This model provides a smooth ride, is also equipped with Toyota’s SAS system and it’s an excellent solution for most indoor applications. With a compact model available the Core Electric forklift has the same capacity as the Core IC Cushion but with the ability to operate comfortably in 11 foot aisles. Skilled forklift operators with certain models can even work in aisles between ten and a half and eleven feet depending on load size. 

Mini Electric Forklifts

Next meet the Toyota 3-Wheel Electric Forklift. This model can tackle big jobs even in small spaces. In leaner aisles and tighter spaces the 3-Wheel Electric is a multi-use forklift that leads the industry in run time, travel speeds and lift lowering speeds. Available in cushion or pneumatic tires it easily navigates ten to eleven foot wide aisles, has a lifting capacity up to 4,000 pounds and a lift height of up to 23 feet. Equipped standard with wet disk brakes the Toyota 3-Wheel Electric forklift is a do everything forklift and an immediate upgrade to any facility. It also provides a quick return on investment with increased productivity and lower maintenance costs. 

Stand-Up Forklifts

Next there’s Toyota’s dock to stock star the Stand-Up Rider Forklift. With a lifting capacity of up to 4,000 pounds operating capability and aisles as narrow as 10 feet and a lift height of 23 feet. the capability of the Toyota Stand-Up Rider forklift is at the top of its class and one of the most versatile forklifts in Toyota’s product line. This model is built with the ultimate performance and comfort in mind – delivering improved ergonomics, reliability and durability while reducing service intervals. The Stand-Up Rider operates efficiently at the loading docks, inside trucks and in narrow spaces between tight high racking. 

Narrow Aisle Reach Trucks

Finally there’s Toyota’s top solution for narrow aisles, the Toyota Reach Truck available in single and double reach models. the Toyota Reach Truck can navigate aisles as narrow as 7 feet depending on model in load size. When exploring narrow aisles our Warehouse Solutions team can help optimize both your warehouse layout and your warehouse equipment. In addition to navigating narrow aisles the Toyota Reach Truck can handle loads up to 4,500 pounds and can reach racks as high as 30 and a half feet. The Toyota Reach Truck is well equipped with over 500 engineering design and performance upgrades including a newly designed mast, additional battery size options to fit unique warehouse and distribution center applications and longer maintenance intervals. The Toyota Reach Truck is a top performer and exemplifies Toyota’s position as a leading solutions provider and partner in the warehouse and distribution center industry. Reach new heights faster in narrower aisles and at less cost with the Toyota Reach Truck. 

Choosing The Right Forklift Solution For Your Needs

Whether the answer is narrow or wide, vertical or horizontal, inside or outside, electric or internal combustion Toyota has the right solution for your space and application. and Toyota’s legendary productivity, quality, durability, reliability and value are built into every model. 

Posted by tfinco at 6/3/2020 6:21:00 AM
Tuesday, May 26, 2020

Building a forklift that works perfectly for every application can be challenging. After all, what works for a small mom and pop retail store may not work as well for a high-throughput forging application. Options such as lights and attachments allow you to customize each forklift to fit your needs, but did you know that adjusting forklift settings can be just as critical to optimizing performance and efficiency?

Many forklifts today come standard with pre-set performance and operational settings that can be adjusted either through a built-in multi-function display or an external device such as a laptop. Toyota’s Core Electric and 3-Wheel Electric models, for example, each have over 60 different settings that can be fine-tuned through the display. These settings are protected via passwords to prevent access to unauthorized users.

Settings on Toyota forklifts are highly adjustable as most parameters have eight or more levels of adjustment. Understanding how these settings affect forklift operation is the first step in realizing productivity and efficiency gains. Below are a few examples of settings that can be adjusted and how they can impact your operation. If you feel like you may benefit from optimizing your forklift’s parameters.

Toyota Forklift Acceleration, Speed, and Braking Adjustments

Travel/Acceleration – These speeds can be adjusted to increase productivity or slow down forklifts for when precise handling is necessary. These settings can also provide energy savings in applications where quick acceleration or faster travel speeds are not necessary.

Accelerator Pedal Response* – Adjusts sensitivity to the initial depression of the accelerator pedal. Higher settings will reduce the delay between when the pedal is depressed and when the forklift begins to accelerate.

Rollback Speed* – Trucks with the rollback feature have a momentary delay followed by a controlled descent when the accelerator pedal is released while on a grade. This setting allows the travel speed and time before rollback to be adjusted.

Over Speed Alarm – An alarm sounds on the forklift when a pre-set travel speed is exceeded.

Regenerative Braking* – Adjusts how quickly the truck slows down when the operator’s foot is taken off of the accelerator pedal. Strength of “plugging” response can also be adjusted (when travel direction is switched between forward and reverse).

Toyota Forklift Lift, Maintenance, and Power Adjustments

Hydraulic Functions – Lift, lower, tilt, and attachment speeds are all adjustable. This includes starting, inching, maximum, acceleration, and deceleration settings. These settings can also provide energy savings in applications where faster hydraulic speeds are not necessary.

Lift Interrupt Level* – Used to tune the depth of discharge of a battery before the truck reaches lift interrupt. When the battery reaches the set level, the lift function will be disallowed. This allows the forklift to be matched to the battery size and type that is installed.

Planned Maintenance Hour Meter – An alarm sounds to inform the operator when the forklift is due for planned maintenance. The maintenance period can be adjusted and the alarm can be overridden.

Engine Auto Off/Auto Power Off – Engine (IC models) or battery power (electric models) will automatically turn off during a certain period of inactivity. The amount of time before it turns off can be adjusted or the setting can be turned off entirely.

*Applies to electric forklifts only.

Original Post: Trinton Castetter, Product Marketing Specialist, TMH

Posted by tfinco at 5/26/2020 11:02:00 PM
Monday, May 18, 2020

How to Easily Find Forklift Parts Online

What’s the hardest thing about buying replacement parts for your forklift online? Many would say picking the right part to fit your model. To mitigate this issue, Toyota Forklifts has incorporated a parts finder for our online catalog that allows you to enter your model and serial number and find parts for your specific truck.

Simply enter your model and serial number, click “Search Parts” and start shopping for parts online!

After searching your model and serial number, finding the right part is easy. You can either click down through the different parts groups or simply use the keyword search bar provided for your truck.

Start adding parts to your cart as you find what you’re looking to buy. Once you are done shopping, click Secure Checkout for an easy and convenient checkout process.

During the checkout process, we will determine your local dealer based on your shipping address. You will then have varying shipping options created to fit your needs ranging from Pick Up in Store (Free!), Standard Delivery, or Expedited Delivery. If you are still unsure what parts to buy or want some expert advice, contact Dillon Toyota Lift.

Posted by tfinco at 5/18/2020 3:46:00 AM
Monday, May 11, 2020

In the heartland of the United States lies a small farming town with big city architecture and some of America’s most important engineering operations. Columbus, Indiana is the home of Toyota Forklift and we are proud to be assembled in the USA.

The American economy is a well-oiled intricate connection of businesses working together. At Toyota Forklifts, we know that if we get our jobs done in manufacturing, other businesses are getting their jobs done all across the country. At our Columbus, Indiana headquarters, we are proud to employ thousands of hard working Americans. Outside of our home base, 66 members of the Toyota dealer network sell forklifts straight to the hands of customers. If a product needs moved, you can bet we help move it, from coast to coast, through American warehouses, railyards, and ports, and in businesses ranging from family farms to fortune 500 companies. When we do well, we know other businesses are also doing well. People helping people—it’s the American way.

At Toyota we believe our core values drive the work that moves the American economy every day.

  1. Always be faithful to your duties

The hard-working American culture means showing up and doing the right thing every day. Not only do we move our own company forward, but we strive to contribute to the overall betterment of the American economic infrastructure.

  1. Always be studious and creative, striving to stay ahead of the times

We are innovators and inventors, just like our forefathers. Staying ahead of the times means a constant pursuit of improvement. Never be satisfied with average.

  1. Always be practical and avoid frivolousness

The Toyota Production System is world-renowned and our lean style of management is commonly reproduced around the country. Other businesses have adopted our Kaizen attitude in order to be more profitable, efficient, and effective.

  1. Always strive to build a homelike atmosphere at work that is warm and friendly.

The Midwest is known for the warm and homelike environment it fosters. Treating every member of our Toyota family like a valued part of our shared success isn’t just a business philosophy – we know that it’s true. And we know being generous means giving back to the community. Toyota has made a mark in Columbus by giving scholarships to disadvantaged youth, donating 50 cherry blossom trees to the city of Columbus, and supporting many other local philanthropic missions. Community is at the heart of our business.

  1. Always have respect for God and remember to be grateful at all times.

Being an industry leader comes with responsibility. Showing gratitude for all that we have and all that we work for is key to our success.

While we are proudly assembled in the USA, this Japanese phrase integrates well into our patriotic culture here in Columbus, “Monozukuri wa hitosurkuri” – making things is about making people. Toyota Forklift values that Americans are passionate about working hard. Just like this country, we are a melting pot of people from all walks of life coming together for a common goal – getting the job done. People are the core of this business.

Original Post: Anna Harris, TMHU Marketing Intern

Posted by tfinco at 5/11/2020 10:35:00 AM
Sunday, May 3, 2020

When your forklifts are placed in a planned maintenance rotation, you’ll have a technician on site inspecting your forklifts to be sure they are in top working condition. That means a Toyota Certified Technician is regularly on site to answer any specific questions you might have about the functionality of your fleet while they work to ensure your forklifts are in top working condition.

 

When a service tech is on site, they will be inspecting several parts of your forklift for optimal working condition. This will include:

  • Mast, lift chains, forks, hydraulics
  • Running and braking system
  • Control system
  • IC engine or electric motor
  • Vehicle body and safety components

If your technician is thorough, you should be able to visibly see them inspect these specific areas. To ensure top quality inspection is occurring, it might be useful to request a PM inspection form before your begin the engagement with your service provider. Then, when a technician in on site, you can request that you see the completed form. This will help to make sure you’re getting exactly what you paid for. All Toyota Dealers have these forms available.

What is the long-term value of planned forklift maintenance?

One of the most important long-term values of planned maintenance is that it will save you money. Avoiding repair costs and downtime because maintenance issues are caught early before they become problems is one main contributing factor. But there are others, as we illustrate here:

More important than these cost savings can be the long-term benefit of planned forklift maintenance on the safety and security of operators. Worn out components can lead to accidents, but a technician might be able to replace these components during planned maintenance before they become too worn to function.

Increased efficiency is also a benefit, both because your forklifts will see increased uptime because of frequent maintenance and because you can plan for downtime during regularly scheduled inspection.

Planned forklift maintenance can also have additional, unanticipated benefits. For example, interruption to your daily schedule caused by a forklift breaking down might be avoided with planned maintenance. Instead of your having to take the time to call around attempting to locate a service tech to get the forklift back up and running, a Toyota Certified Technician will be on site regularly to help prevent such problems from occurring. You also won’t have to wait for an available technician to maintenance your forklift.

How do I know I’ve chosen the right partner for planned forklift maintenance?

Planned maintenance sounds great in theory, right? But it’s only great in practice if you have a dedicated partner who is willing to go the extra mile for your business. As you would when you purchase material handling equipment, perform thorough research to make sure you’re getting the right partner. Ask your potential partner for referrals for other businesses they’ve currently worked with. Take the time to interview your potential partner and get to know some of their technicians. After the engagement has begun, ask to see PM completion rates on your fleet to make sure they are holding up their end of your agreement.

As part of the Toyota 360 Support promise, Toyota is dedicated to being the industry leader in customer support and aftermarket services. Our dealers are happy to provide any of the information you request and can come on site for discussions leading up to a planned maintenance agreement.

Posted by tfinco at 5/3/2020 2:30:00 PM
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