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Monday, December 21, 2020

Forklift spare parts might seem like dime-a-dozen commodities that can be purchased without paying much attention. But smart operations understand that the parts make up the whole, and the best way to maximize the value of your Toyota Forklift is to replace its parts with the originals – Toyota Genuine Parts. And the only place to get your Toyota Genuine Parts is from your local dealer, or the Toyota Forklift Store. You might pay more up front, but the long-term value of Toyota Genuine Parts comes from their quality, durability, and reliability.

What do we mean by quality? You bought your Toyota forklift for a reason. You know the brand and you know Toyota’s reputation for performance. Toyota Genuine Parts are made with the exact same care, quality materials and attention to detail as the forklifts are. Our forklifts are made with Toyota Genuine Parts.

What do we mean by durability and reliability? With Toyota Genuine Parts, you won’t have to worry about whether or not your forklift is going to work as hard as you do. Toyota Genuine Parts help increase your overall uptime and help keep you running longer; they’re manufactured to work and last.

But there are other good reasons to invest in Toyota Genuine Parts as well. We’re just getting started…

Toyota believes the Best Forklift Spare Parts are Guaranteed by an Industry-Leading Warranty

Toyota Genuine Parts are covered for two years or 4,000 hours from the date of purchase or installation. In those two years or 4,000 hours, Toyota will provide a replacement part or repair any Toyota replacement part that is defective under normal use and maintenance. Most importantly, Toyota will not charge for any warranty repair or warranty replacement work done at an authorized Toyota dealer in the U.S. during that time. In addition, labor will not be charged on a warranty repair/replacement if the work is performed by a Toyota Certified Technician!

At Toyota, we know our parts are quality, so we will always back them up in writing. Do the others do that?

Toyota Certified Technicians are trained using Toyota Genuine Parts

Toyota Certified Technicians go through a rigorous training process that includes hours of both classroom and field-supervised training. Our trainers are top-notch, and they won’t let a tech come work on your Toyota forklift until they can assure the highest quality work. And what do Toyota Certified Technicians use during this intensive training process? Toyota Genuine Parts. These are the foundation of the Toyota Certified Technicians’ education. They know them inside and out, just like they know every inch of your forklift model. When Toyota Technicians use the best forklift spare parts, you’ll get the best possible work. And that leads to more uptime. That leads to more success, and reinvestment in your business.

Operations who Order the Best Forklift Spare Parts Increase Uptime

Uptime is what we, in the material handling industry, all strive for. When we’re in uptime, we’re firing on all cylinders and getting more work done. We’re sure you can appreciate the same.

So, what’s the best way to keep your fleet running? That’s easy. Dependable, long-lasting parts. Toyota Genuine Parts. Toyota Genuine Parts are manufactured and engineered to work seamlessly with other parts in your Toyota forklift. When a Toyota Genuine Part is your replacement part, you are upgrading your equipment and increasing your uptime.

Aside from the obvious, why is uptime so important?

  • Customers like it. When a customer orders something, whatever it is, they usually want it quickly. Uptime means no delays because of the supply chain and quick order fulfillment.
  • You save your reputation. Today’s customers don’t just like things to be completed quickly, they demand it. The last thing you want is to gain a reputation of always having down equipment and therefore delivering things slowly.
  • You’re making good use of your money. The last thing you want is to be paying employees to be sitting around, because the tools they need to complete their job are down. When you are in uptime, your employees are able to do what you’re paying them to do.
  • Your productivity is increased. It’s amazing how much you can get done when you’re not sitting around waiting for something like your forklift to be repaired.
  • You can be innovative. If you’re constantly waiting on down equipment, you’ll barely have time to do the necessities, let alone be innovative. With more uptime, you’ll get the essentials done quicker and therefore, have more time for innovation and improvement.

Toyota Carries Forklift Spare Parts that are Compatible with Other Manufacturers

Even when you have a mixed fleet, Toyota is your one-stop-shop with our STARLIFT program. Complementing Toyota Genuine Parts, STARLIFT is a parts program that makes forks, tires, oils/chemicals, batteries and other replacement parts available for Toyota forklift mixed-fleet customers.

The forks that come standard on your Toyota forklift are the same forks the STARLIFT program offers. Toyota works with two fork manufacturers, Arrow and Cascade. Both are long-standing companies that focus solely on material handling products.

The next time you need forks, make it easy on yourself and go to your one-stop-shop Toyota forklift dealer and ask about the STARLIFT Parts program.



Posted by tfinco at 12/21/2020 8:57:00 AM
Monday, May 18, 2020

How to Easily Find Forklift Parts Online

What’s the hardest thing about buying replacement parts for your forklift online? Many would say picking the right part to fit your model. To mitigate this issue, Toyota Forklifts has incorporated a parts finder for our online catalog that allows you to enter your model and serial number and find parts for your specific truck.

Simply enter your model and serial number, click “Search Parts” and start shopping for parts online!

After searching your model and serial number, finding the right part is easy. You can either click down through the different parts groups or simply use the keyword search bar provided for your truck.

Start adding parts to your cart as you find what you’re looking to buy. Once you are done shopping, click Secure Checkout for an easy and convenient checkout process.

During the checkout process, we will determine your local dealer based on your shipping address. You will then have varying shipping options created to fit your needs ranging from Pick Up in Store (Free!), Standard Delivery, or Expedited Delivery. If you are still unsure what parts to buy or want some expert advice, contact Dillon Toyota Lift.

Posted by tfinco at 5/18/2020 3:46:00 AM
Friday, February 28, 2020

The cost of a forklift is always more than the dollar amount you pay for it. Service and maintenance … repairs … downtime to complete maintenance and repairs … replacement parts. It all adds up.

At Toyota, we get it. And we’re committed to being your complete material handling partner throughout the entire life of your ownership — that’s the Toyota 360 Support Promise that comes standard on every Toyota Forklift you buy and allows you to take advantage of:

Toyota Certified Technicians
Toyota Genuine Parts
Toyota’s industry-leading standard warranty program
The Toyota Mobile Service app

But even with all of that, many customers find that they want even more peace of mind — a way to reduce the risk of maintenance emergencies and lower the cost of potential repairs even further.

Enter Toyota 360 Support Plus: an upgrade option that provides you a year of planned maintenance and an extended product assurance guarantee with the Toyota Extra Care Warranty program. It also allows you to add on the extra option of T-Matics support.

Both are fantastic plans that provide the most comprehensive support in the industry. But maybe you’re wondering: Is upgrading to Toyota 360 Support Plus right for you?

To get a recommendation specific to your operation — taking into account all of the variables and considerations of your usage and application — we recommend contacting Dillon Toyota Lift. But here is a good general guideline.

Upgrading to Toyota 360 Support Plus May Be Right for You If …

You have a large fleet to manage with a lot of moving pieces to keep on task and productive.
You would have a productivity disaster on your hands if even one of your forklifts needed repairs unexpectedly — and you want to minimize every possible risk.
You want extended product support assurance.
You don’t mind spending a little more up front in order to save a lot of time and money later.
You use telematics on your forklifts and want the added option of support for that technology.
You prefer to have things done on your timetable as much as possible.
You’d rather be proactive in preventing unexpected downtime emergencies than reactive in dealing with them when they arise.

Original Post: Shannon Potelicki, Content & Communications Copywriter, Toyota Material Handling

Posted by tfinco at 2/28/2020 8:09:00 PM
Friday, January 31, 2020

With a wide range of maintenance checks that need to be performed on all forklifts, it can be easy to allow some part of your equipment fall out of OSHA or ANSI compliance. One aspect of fork inspection that can sometimes slip between the cracks is ensuring that forks are maintained appropriately in compliance with ANSI 56B (updated in May 2017).

In order to complete the appropriate checks and maintain fork compliance, you’ll need to make appropriate use of a fork caliper. This device can be used in three important ways to help you measure fork deviations and get the appropriate information to make sure you’re following the ANSI standard.

Fork Inspection: Check Fork Angle

fork inspection caliperfork inspection caliper

The Fork angle deviation must be within a margin of 3 degrees. That means that the angle between the blade and the shank must be between 87 and 93 degrees. To use the caliper to check this, open it and place it between the plate and shank so that all four protrusions are touching. The angle can be read using the marking on the caliper. Any fork angle that falls outside of the degree range must be tagged out until the forks are replaced.

Fork Inspection: Check Fork Hooks

fork inspection caliper

The numbers on the end of the caliper indicate the forklift classes. Use the appropriate protrusion to check if the fork hooks are in compliance. Simply place the protrusion into the hook notch. If the hook hits the back of the caliper, it is out of compliance. If it does not, then the forks are fine for continued use. The above fork is in compliance.

Fork Inspection: Check Fork Blade Wear

fork inspection caliperfork inspection caliper

Begin by setting the caliper by the thickness of the shank. Place the caliper onto the blade at the point of the fork that receives the most wear, which is usually at its heel, as shown. If the blade passes the inside teeth of the caliper, then the fork is out compliance and must be tagged out until forks are replaced.

Original Post: Jake Stewart, Digital Content Copywriter, Toyota Material Handling, USA

Posted by tfinco at 1/31/2020 4:39:00 AM
Wednesday, December 11, 2019

The material handling industry is composed of limitless application varieties. Sure, you have your general industries such as cold storage or lumber where common elements are shared from location to location, but even within these environments you have differences that need to be accounted for. This includes different floor types, ambient temperatures, racking configurations, lighting conditions, and so much more. With all of these varying conditions, how can you find a forklift that will work for all of them? The answer is: you can’t.

This is why forklift options are so important and so prevalent in the material handling industry, because it gives you an opportunity to customize your forklift to fit your specific needs. If you’re in a cold storage environment, you likely need additional safeguards to protect against moisture and low ambient temperatures while a forging application is more concerned with how high ambient temperatures could damage hydraulic hoses and other components.

These deltas can even be boiled down to some of the simplest accessories such as forklift lights. With so many lighting options available, how do you know what’s best for your application? The following breakdown will help explain some of the different options out there and their benefits so that you can make a more informed opinion next time you speak with your local, authorized Toyota dealer.

Lighting Options

Bulb Types

Halogen Lights – Halogen lights use a typical bulb with a filament that can be damaged due to vibration or shock. They also have more amp draw than LED lights, meaning your battery will be drained faster which can reduce your runtime on battery powered forklifts. Halogen lights are cheaper than LED in most cases, meaning they will cost you less money upfront.

LED Lights – LED lights are more durable than halogen due to the lack of a filament, they don’t get as hot as halogen and they don’t have as much amp draw from the battery. LED headlight lenses are also typically made out of plastic instead of glass, which is ideal for companies that work with consumable goods. LED lights are typically more expensive, but could save you money over time due to less replacement cost and lower electricity bills for battery powered products.


Standard Overhead Guard Mounted Headlights – Most forklifts with an overhead guard come standard with headlights mounted near the top of the overhead guard on the left and right overhead guard pillars. These lights can sometimes be modified or removed to be compatible with other options such as enclosed operator cabins.

Inset Headlights – Inset headlights are mounted further inward on the overhead guard and typically mounted to the top. Moving the lights inward within the confines of the overhead guard can better protect them from damage, but can also reduce the effectiveness of the lights since the mast can block some of the light being projected forward.

Low Profile Headlights – The headlights are have a narrower profile than the standard headlights, but are typically mounted in the same location. This allows them to be better protected without having to move them completely within the confines of the overhead guard. There are typically overhead guard mounted and mast mounted versions.

Front Combination Lights – Combination lights typically add additional functions to the standard overhead guard mounted headlights. This includes turn signal lights and parking/clearance lights.

Rear Work Lights

Rear Work Light – Rear work lights are mounted to the rear of the overhead guard and aimed behind the forklift. These are helpful for lighting the area behind the forklift, which is typically useful when travelling in reverse.

Low Profile Rear Work Light – A narrower work light is mounted on the rear overhead guard of the forklift and is typically mounted within the confines of the overhead guard to better protect it from damage.

Rear Combination Lights – This option rovides additional indicators on the rear overhead guard of the forklift. This typically includes back-up lights, stop/tail lights, and turn signal lights.

Specialty Lights

Strobe Lights – Strobe lights intermittently flash and are designed to help alert pedestrians and other operators of the forklift’s presence. They came in many different colors such as blue, red, amber, and clear and can also be mounted in different locations depending on the model.

Blue Spot Lights – Blue spot lights are usually mounted on the overhead guard of the forklift and aimed down at the ground in front of or behind the forklift. The distance the light is aimed away is up to the customer to determine based on the application. These lights are designed to help alert pedestrians and other operators of the forklift’s presence. In general, these can be more useful when entering and exiting aisles where the forklift and other lights may not be visible and where the color of the light stands out in the given environment. Also available in other configurations such as key-activated, travel direction-activated, and in different colors such as red.

Red Zone Light – These lights are mounted on the left and right side of the overhead guard and aimed at the ground by the customer, similar to the spot lights. They shine a red strip of light at the ground that is designed to alert operators and pedestrians to the forklift’s presence. In general, these can be more effective where the light stands out in the given environment.

Activation Types

Key On, Headlights On – The headlights are wired to the key switch and will turn on when the key switch is turned on. This is a helpful time saver for when headlights are frequently used such as when loading and unloading trailers.

Key Off, Headlights Off – Similar to the key on lights, this option only turns off the headlights when the truck is turned off. This is helpful to reduce amp draw on the battery. Leaving the lights on for a prolonged period of time can drain the battery to the point that the forklift will not start.

Key On, Key Off Lights – This option will automatically turn on all associated lights when the key is turned and will turn them all off when the forklift is turned off. The lights associated with this option may vary, contact your local, authorized Toyota dealer for more information based on your configuration.

Auto Lights Off (Oil Pressure) – Lights are turned off on the forklift automatically when the oil pressure reaches a predetermined level after the forklift is turned off. This ensures the lights are turned off even if the key is turned on, but the engine has not been started.

This list contains just a few of the options available today. Toyota is working to constantly develop new, innovative options and our team of expert engineers can even design custom solutions to work for you through our Toyota Special Design Request process. Be sure to contact your local, authorized Toyota dealer for more information regarding what is available and for helpful advice on what may be best for your specific environment.

Posted by tfinco at 12/11/2019 4:15:00 AM
Friday, June 7, 2019

There are a lot of moving parts on a forklift that are critical to its operation and the mast chains are no exception. As you may already know, a forklift uses hydraulic pressure to raise the mast up by raising the lift cylinders. This, in turn, raises the inner mast channels, but without the lift chains, your forks and carriage aren’t going anywhere. And if your forks aren’t being lifted, you aren’t going to be getting much work done.

So how does it all work? As I explained, the lift cylinders will lift the inner mast rails, but the mast chains are actually responsible for lifting the carriage and forks. Each mast chain is attached to the carriage and then routed up and over a chain wheel that acts as a pulley. The chain is then bolted into a boss that is welded onto the inner mast rail. So when the mast rails raise, the chains also raise and thus the carriage goes up with it.

Mast Chain Wear and Inspection 

As you can imagine, having to carry the bulk of your load weight during thousands of lift and lower cycles can take its toll. This wear will eventually cause the mast chains to elongate or even show other signs of disrepair depending on their age, use, and operating conditions. Since the chains are responsible for holding up the forklift’s carriage and ultimately a potentially large and heavy load, ignoring these warning signs could lead to product damage, injuries, or worse.

Your mast chains should be inspected at the start of every shift as part of your inspection of the forklift’s lift/lower systems. When inspecting the chains, be sure to look out for the following warning signs:
1.Broken Links: Broken links can be caused by abnormal force on the chains whether from dropping a load or working on an uneven surface.
2.Turned Pins: Lack of lubrication will cause pins to turn. If you see one turned pin, it’s likely there will be more. Always make sure the chains are properly lubricated prior to use.
3.Wear or Elongation Over Three Percent**: Over time, forklift chains wear out. You’ll need a chain gauge to measure wear and elongation. If your chain has elongated over three percent, it’s time to replace it.

Be mindful that chain pitch can vary with different chain designs and different pitches have different limits for stretch or elongation. Most chain gages will have wear guides for multiple types and pitches, so be sure you are following the instructions based on your specific type.

If you’re ever in doubt, be sure to reach out to Dillon Toyota Lift for assistance with inspecting your forklifts. They can even schedule planned maintenance with you so that a technician can inspect your forklifts at pre-determined intervals for all of these issues and more.

** Any elongation of your forklift chain should be properly inspected by a qualified technician.

Original Post:  Trinton Castetter, Product Marketing Specialist, Toyota Material Handling, USA

Posted by tfinco at 6/7/2019 8:19:00 AM
Thursday, April 4, 2019

Keeping a large inventory of spare parts on hand encroaches on both the budget and physical storage space of your business. What happens if your forklift goes down and you don’t have that critical spare part on hand? Your business suffers unnecessary downtime and you may be forced to pay outrageous freight costs to have the parts shipped to you overnight.

How do you determine which forklift parts are critical and which are not?

If you are looking to define a critical spare part, ask yourself the following questions:

  • What parts do you purchase most often? This should be your first consideration, especially if you have a fleet of several forklifts. Look back and determine which parts have been consistently replaced in the last few years and keep them in your on-site inventory.
  • If your forklift goes down, how quickly will you need the part? If you will need it immediately, then it is a critical part. If you have a backup forklift that can be used or another means of covering the downtime, then it would not be a critical part.
  • Will your business be halted or delayed if you don’t have the part? If the answer is yes to this question, then it is a critical part and must be kept in inventory.
  • How long will it take you to receive a part if ordered? Find out which parts your local Toyota Forklifts dealer keeps on hand and which ones have to be ordered. Doing so will help you determine how long it will take you to retrieve the new part.
  • If you need to have a part repaired, what is the average time it will take for your dealership to make the repair and have it returned? Contact your dealer and determine average repair times for those parts that you define as critical.

Have a backup plan. 

  • If you don’t have space for a large inventory of spare parts, work with Dillon Toyota Lift to make sure they have the parts on hand that are critical to your organization.
  • Keep a list of those critical parts posted so your technicians know what steps to take to procure that part.
  • If you are going to experience a lengthy downtime, will your dealer be able to provide a loaner?

By being prepared and determining which parts are critical, your business could save money and most importantly, time.

Original Post By:  Debi Stanton, Customer Satisfaction Administrator

Posted by tfinco at 4/4/2019 3:19:00 PM
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