If you’re in the forklift market for the first time, have returned to the market after a long absence, or just need to go back to the basics, understanding where to start in buying a new forklift can seem like a complex process. And it can be. That’s why getting organized in your pursuit of buying the best forklift is a great place to start, and Toyota can help to make sure you get the best ROI on your investment. Use this guide, which will show you what to expect, offer a few tips to help you succeed, and help you recognize a few pitfalls to avoid.

What to Expect Before you Buy a Forklift

Buying a forklift is a big investment and it can provide a large ROI for your business. But the wrong forklift can become just another cost center. The best forklift (which is always the right forklift for your unique operation) can help you save money, increase productivity, and decrease your overall downtime. Here are some things to expect as you go to buy a forklift.
•You’ll need to know your requirements. As you navigate the wide range of products available to in the material handling market, the first thing you’ll need to know is what you’re trying to accomplish. That means you’ll need to take time to audit your operation. You can use this list to help you get started. If you don’t know the answers, Dillon Toyota Lift can help you get the answers with a site survey.

•How high do you need to lift?
•Where will the forklift primarily be used – indoors or outdoors?
•How wide are the aisles and doors?
•How many hours will the forklift be in use per day?
•What kind of tires will you need?
•Are there any specific options or accessories you will need?
•Do you have properly trained operators? This is an OSHA requirement.

•You’ll need to decide if you want a new vs. used forklift. As a general rule of thumb, if you think you’ll run a forklift more than four hours a day, consider a new forklift. Factoring in maintenance costs, it will serve you better in the long run.
•You’ll need to consider the requirements of your people and your operation. Do you have an operator with a bad back? Consider the brand with the best ergonomics. Safety is key to success, so make sure you select the brand with the best standard safety features (like Toyota’s System of Active Stability).
•You’ll need to assess brands and dealers, in addition to forklifts. The thing about capital investments? You’ll have a much better ROI when you have a dedicated partner who can help you with all your material handling needs throughout your ownership, rather than someone who is just going to sell you a forklift. You may find a lesser known brand and a cheaper up-front price, but how easy will it be to get replacement parts when your forklift breaks down? And, why are they lesser known and cheaper? Visit the dealership and ask about the skill level of the technicians. Check references. You’re choosing a dealer that will be your material handling partner for years. You’ll be glad you did your homework. To help you get started, check out the Toyota 360 Support Promise.

A Few Quick Tips for getting the Best Forklift
1.Find a Trustworthy Brand
2.Think about What you Really Need (a good partner will help you figure that out)
3.Know what kind of power you need (think about best fuel type and tire options)
4.Consider the forklift operator (you might not be using it; but their comfort will matter for their productivity)
5.Know what you can afford and how to maximize ROI (let Toyota Industries Commercial Finance help)

Five Common Mistakes When Searching for the Best Forklift

There’s a great deal of information about what you should do when in your search for the best forklift for your unique operations. But have you ever wondered why somebody didn’t warn you when you were about to make a misstep you can’t get back? Here are some common mistakes many first-time forklift buyers make.
1.Buying on price alone: Don’t be tempted to buy the cheapest forklift that meets your minimum capacity requirements. There are many other important factors to consider before buying a forklift, and up front price is only one of them.
2.Not trying before you buy: Once you’ve decided the make and model of the forklift you want, rent one to try it out in your actual work conditions. Make sure your operator has input, too. They will be the one driving it all day.
3.Not buying from a dependable dealer:  Buy your forklift from a reputable dealer who can perform emergency and general maintenance when you need it. Otherwise, you risk considerable downtime if your forklift breaks down.
4.Not considering the total cost of ownership: Spending a little more up front can be an investment down the road, especially if your operations can become more efficient and productive over time.
5.Not considering a maintenance plan: Getting on a maintenance plan helps catch problems early to reduce downtime and keeps your operators safe with regular inspections. Maintenance plans can also help increase the life of a forklift.

Toyota’s full line of equipment ranges from the small but sturdy hand pallet truck to the colossal beasts that make up our line of container handlers. Oftentimes, load capacity and application needs will determine the best type of material handling equipment you’ll need. But sometimes the decision may be a bit more subtle.

A Toyota Hand Pallet Truck (HPT) may be exactly what you need to get the job done for smaller applications – but a Toyota Electric Walkie Pallet Jack might work just as well. The load capacities between these two products aren’t much different. The HPT’s capacity weighs in at 5,500 pounds while the Electric Walkie maxes out at 4,500. How do you decide between the two?

Electric Pallet Jack vs. Manual Pallet Jack — Using a Toyota Hand Pallet Truck

While the HPT can lift a higher capacity than the Electric Walkie, heavier loads mean more exertion from the operator, making it better suited for shorter run times and quick material handling jobs. It’s an economical option whose size makes it highly versatile and ergonomic without any of the complexities of electrical wiring or battery maintenance. It’s a great fit for retail, cold storage, and general warehousing industries!

Electric Pallet Jack vs. Manual Pallet Jack — Using a Toyota Electric Walkie

The Electric Walkie takes the strain off the operator, making it ideal for mid-distance runs and ease of operation when working on trailers, dock plates, and ramps or slopes. An electric disc brake comes in handy when working on a grade where you may need to stop, and the anti-rollback system conveniently assists in keeping a load stationary during a transition from braking to moving. The HPT doesn’t have a similar system, meaning that the operator must maintain the stability of the load through physical exertion or sitting the load down. On a grade, the momentum can make this difficult.

A bit bigger than an HPT, this walkie is still a great fit for efficiently moving products through a warehouse and is designed with convenience in mind. Its drive motor makes it easier to navigate over dock plates and to both pull and raise loads, ideal for higher cycle applications.

Sometimes it’s the small things that make a big difference. If you’re not sure which product is the best match for your operation, contact Dillon Toyota Lift for more information.

Original Post:  Anastasia Sistevaris, Communications Copywriter, Toyota Material Handling, USA

Purchasing the right forklift for your operation requires that you take into account several factors that are unique to your situation. From determining the right rated capacity you’ll need to understanding the difference between pneumatic and cushion tires, there’s a lot to consider. And the actual physical space of your workplace can’t be forgotten. Calculating forklift minimum aisle width will help you make an informed decision about what warehouse forklifts to acquire. But how do you know how much space you’ll need to effectively navigate? You should always check your calculations with a certified Toyota dealer, but you can use this simple formula to help you get started:

Forklift Aisle Width Formula

Basic Right Angle Stack + 12 In. (Clearance) + Load Length

Basic Right Angle Stack:

This measurement is the smallest amount of space a forklift needs to be able to turn and enter a pallet. It does not include the length of the load that is picked up or any room for clearance. Basic Right Angle Stack measurements are listed in specification manuals. Toyota lists this spec for all of its models on each model’s specific product page.

Load Length:

Load lengths will vary depending on your unique circumstances, and you should always be sure to know your forklift’s rated capacity at certain load centers. But a rule of thumb that might be used as a starting point would be a standard pallet, which is 48 inches in length.

Clearance:

Calculating 12 inches of clearance will help to ensure you have enough space to turn in the aisle and help protect against potentially unsafe situations resulting from operator error.

Forklift Aisle Width Calculation Example:

Let’s say you’re considering purchasing a Toyota Core IC Cushion forklift for your warehouse and want to make sure you would be able to turn in your aisles with a standard pallet. According to the forklift specs, the model you are considering has a Basic Right Angle Stack spec of 86 inches.

86 in. (Basic Right Angle Stack) + 12 in. (Clearance) + 48 in. (Load Length) = 146 in. Minimum Aisle Width

Remember that this is just a start to your assessment practice. Always be sure to have Dillon Toyota Lift verify your results before you make a purchasing decision!

Original Post:  Jake Stewart, Digital Content Copywriter, Toyota Material Handling, USA

If you’ve been at your business for a while, you can usually predict when busy seasons are going to strike. Advancements in supply chain forecasting measures have made it easier than ever to plan ahead for seasonality.

And while you may feel prepared to meet demands, all businesses are subject to conditions and circumstances beyond their control. Say you didn’t anticipate the popularity of a new product that was released. You may not have ever needed to handle this new volume of orders for this particular product. On the other hand, say you released a product during a holiday that turned out to have an incredibly high return rate. You’re now unprepared for the stress on the reverse supply chain when orders are returned in larger volumes than predicted. And while both of these situations can happen and can mess with your inventory projections and needs, you also have to consider the possibility of equipment breakdown. On deadline in the peak seasons, having an important piece of pallet moving equipment go down can be devastating to delivering products to customers in line with your promises.

I actually recommend you keep some backup equipment on hand to combat these possibilities. But whatever the circumstances, these unexpected turns can leave you in a position where you simply don’t have enough equipment available in your warehouse or distribution center to keep the products moving. You need additional material handling equipment that you can get quickly and without hassle.

As you begin to explore your options, you might find that the benefits of a Hand Pallet Truck (HPT) are precisely what you need. It is a small but reliable piece of equipment that can take on heavy loads – perfect for short-term influxes of product. Ordering a Toyota HPT directly from the ToyotaForklift.com Store makes the process even smoother.  Buy Now

Original Post:  Jake Stewart, Digital Copywriter, Toyota Material Handling, USA

Keeping a large inventory of spare parts on hand encroaches on both the budget and physical storage space of your business. What happens if your forklift goes down and you don’t have that critical spare part on hand? Your business suffers unnecessary downtime and you may be forced to pay outrageous freight costs to have the parts shipped to you overnight.

How do you determine which forklift parts are critical and which are not?

If you are looking to define a critical spare part, ask yourself the following questions:

• What parts do you purchase most often? This should be your first consideration, especially if you have a fleet of several forklifts. Look back and determine which parts have been consistently replaced in the last few years and keep them in your on-site inventory.
• If your forklift goes down, how quickly will you need the part? If you will need it immediately, then it is a critical part. If you have a backup forklift that can be used or another means of covering the downtime, then it would not be a critical part.
• Will your business be halted or delayed if you don’t have the part? If the answer is yes to this question, then it is a critical part and must be kept in inventory.
• How long will it take you to receive a part if ordered? Find out which parts your local Toyota Forklifts dealer keeps on hand and which ones have to be ordered. Doing so will help you determine how long it will take you to retrieve the new part.
• If you need to have a part repaired, what is the average time it will take for your dealership to make the repair and have it returned? Contact your dealer and determine average repair times for those parts that you define as critical.

Have a backup plan. 

• If you don’t have space for a large inventory of spare parts, work with Dillon Toyota Lift to make sure they have the parts on hand that are critical to your organization.
• Keep a list of those critical parts posted so your technicians know what steps to take to procure that part.
• If you are going to experience a lengthy downtime, will your dealer be able to provide a loaner?

By being prepared and determining which parts are critical, your business could save money and most importantly, time.

Original Post By:  Debi Stanton, Customer Satisfaction Administrator

It’s a given – Dillon Toyota Lift has you covered when it comes to forklifts.  But did you know we also offer racking, dock equipment, cleaning equipment, scissor lifts, batteries, and attachments? That’s right – DTL is your full solutions provider for everything material handling, including warehouse design!   

Do you need to set up a new warehouse or better utilize your current space? Dillon Toyota Lift's Warehouse Solutions team can provide project design and layout, seismic engineering, permit application/approval, and more.  Not only that, we can purchase the racking and warehouse systems, and manage the installation process. Leave it to our in-house Warehouse Solutions team to figure out just what you need.

Does your warehouse or facility need a good cleaning? DTL also offers a full-line of Advance Industrial Cleaning Equipment that includes sweepers, scrubbers, sweeper-scrubbers and wet/dry vacs.  

Do you need more space in your facility? Dillon Toyota Lift also offers mezzanies.  Mezzanines can create additional space for a variey of different uses from storage to extra office space.  

As you can see, Dillon Toyota Lift has specialties that extend beyond the #1 selling forklift (Toyota).  If we can’t provide a solution, we can point you to an expert. So, the next time you need something unique for your facility or business, contact Dillon Toyota Lift!

If you’ve heard an anecdote beginning with, “Well, so-and-so said. . .” you are likely not alone. Part of our human nature means relying on our gut instincts and, while trusting your gut is something to be proud of, doing so isn’t always appropriate. Ensuring operational efficiency and the long-term value and ROI of capital equipment such as forklifts means having a good handle on how that equipment is being used within your operation. You may have a strong hunch about how equipment is being operated, but backing up that intuition with solid data is always the way to go! A vehicle management system (VMS) is a way to make sure you’re getting the right data to help you take firm, decisive action.

Trust me, I know how overwhelming data management can seem. And the data you’ll receive from a VMS like Toyota’s T-Matics Command or T-Matics Mobile can be overwhelming – unless you establish a few clear goals right from the beginning.

I’ve found that setting up a few key goals is a great place to get started with T-Matics or any VMS. For forklift operators and managers, vehicle uptime is often the “true north” that ensures a high efficiency and ROI. Adding T-Matics to the forklifts in your fleet can help your Toyota technicians have a clearer understanding of your needs and to ensure that you have maximum uptime in your organization.

Fault Code Notifications

Fault code notifications managed via T-Matics Mobile give instant insight into forklift malfunctions to help you understand the cause behind your forklift’s breakdown. When sensors are able to discover potential problems before the affected forklift is inspected by your technicians, they’ll be better prepared by having the correct parts in hand right when they arrive, increasing their efficiency. First-time fix rate is also increased as diagnostics are constantly running in order to provide technicians the insight they need to be successful.

Planned Maintenance Intervals

The problem with calendar-based planned maintenance is its failure to show the actual needs of a forklift because it relies on ambiguous and historical understanding of usage and need. With a VMS like T-Matics, planned maintenance can be scheduled based on activity rather than on a predetermined calendar date, meaning you’ll get maintenance right when you need it.

Utilization Monitoring

When you capture data effectively, you can turn it around into information that can be handed over, clearly and accurately, to your technician. By painting a detailed picture of your forklift utilization to your technician, they will be better at anticipating any upcoming compilations and at using this information to perform accurate diagnostics on current and potential breakdowns. The more your technician knows about a forklift’s utilization, the better equipped they are to deliver the best services.

Peak Usage Monitoring

T-Matics data offers insights into when your forklifts are being used most often. Use this knowledge for improving operational efficiencies, especially since it will allow you to distinguish between login and motion hours. These insights can also give you and your technician a good understanding of when they should be working on your forklift so they don’t interrupt your operation. Planned maintenance and fixes of problems not leading to breakdown can be performed during slower periods of your operation.

Written by:  Linley Kullman, Telematics Support Administrator, Toyota Material Handling, USA

Toyota’s full line of equipment ranges from the small but sturdy hand pallet truck to the colossal beasts that make up our line of container handlers. Oftentimes, load capacity and application needs will determine the best type of material handling equipment you’ll need. But sometimes the decision may be a bit more subtle.

A Toyota Hand Pallet Truck (HPT) may be exactly what you need to get the job done for smaller applications – but a Toyota Electric Walkie Pallet Jack might work just as well. The load capacities between these two products aren’t much different. The HPT’s capacity weighs in at 5,500 pounds while the Electric Walkie maxes out at 4,500. How do you decide between the two?

Electric Pallet Jack vs. Manual Pallet Jack — Using a Toyota Hand Pallet Truck

While the HPT can lift a higher capacity than the Electric Walkie, heavier loads mean more exertion from the operator, making it better suited for shorter run times and quick material handling jobs. It’s an economical option whose size makes it highly versatile and ergonomic without any of the complexities of electrical wiring or battery maintenance. It’s a great fit for retail, cold storage, and general warehousing industries!

Electric Pallet Jack vs. Manual Pallet Jack — Using a Toyota Electric Walkie

The Electric Walkie takes the strain off the operator, making it ideal for mid-distance runs and ease of operation when working on trailers, dock plates, and ramps or slopes. An electric disc brake comes in handy when working on a grade where you may need to stop, and the anti-rollback system conveniently assists in keeping a load stationary during a transition from braking to moving. The HPT doesn’t have a similar system, meaning that the operator must maintain the stability of the load through physical exertion or sitting the load down. On a grade, the momentum can make this difficult.

A bit bigger than an HPT, this walkie is still a great fit for efficiently moving products through a warehouse and is designed with convenience in mind. Its drive motor makes it easier to navigate over dock plates and to both pull and raise loads, ideal for higher cycle applications.

Sometimes it’s the small things that make a big difference. If you’re not sure which product is the best match for your operation, feel free to Contact Dillon Toyota Lift for more information.

Written by:  Anastasia Sistevaris, Communications Copywriter, Toytoa Material Handling, USA