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Tuesday, October 30, 2018

If you’ve heard an anecdote beginning with, “Well, so-and-so said. . .” you are likely not alone. Part of our human nature means relying on our gut instincts and, while trusting your gut is something to be proud of, doing so isn’t always appropriate. Ensuring operational efficiency and the long-term value and ROI of capital equipment such as forklifts means having a good handle on how that equipment is being used within your operation. You may have a strong hunch about how equipment is being operated, but backing up that intuition with solid data is always the way to go! A vehicle management system (VMS) is a way to make sure you’re getting the right data to help you take firm, decisive action.

Trust me, I know how overwhelming data management can seem. And the data you’ll receive from a VMS like Toyota’s T-Matics Command or T-Matics Mobile can be overwhelming – unless you establish a few clear goals right from the beginning.

I’ve found that setting up a few key goals is a great place to get started with T-Matics or any VMS. For forklift operators and managers, vehicle uptime is often the “true north” that ensures a high efficiency and ROI. Adding T-Matics to the forklifts in your fleet can help your Toyota technicians have a clearer understanding of your needs and to ensure that you have maximum uptime in your organization.

Fault Code Notifications

Fault code notifications managed via T-Matics Mobile give instant insight into forklift malfunctions to help you understand the cause behind your forklift’s breakdown. When sensors are able to discover potential problems before the affected forklift is inspected by your technicians, they’ll be better prepared by having the correct parts in hand right when they arrive, increasing their efficiency. First-time fix rate is also increased as diagnostics are constantly running in order to provide technicians the insight they need to be successful.

Planned Maintenance Intervals

The problem with calendar-based planned maintenance is its failure to show the actual needs of a forklift because it relies on ambiguous and historical understanding of usage and need. With a VMS like T-Matics, planned maintenance can be scheduled based on activity rather than on a predetermined calendar date, meaning you’ll get maintenance right when you need it.

Utilization Monitoring

When you capture data effectively, you can turn it around into information that can be handed over, clearly and accurately, to your technician. By painting a detailed picture of your forklift utilization to your technician, they will be better at anticipating any upcoming compilations and at using this information to perform accurate diagnostics on current and potential breakdowns. The more your technician knows about a forklift’s utilization, the better equipped they are to deliver the best services.

Peak Usage Monitoring

T-Matics data offers insights into when your forklifts are being used most often. Use this knowledge for improving operational efficiencies, especially since it will allow you to distinguish between login and motion hours. These insights can also give you and your technician a good understanding of when they should be working on your forklift so they don’t interrupt your operation. Planned maintenance and fixes of problems not leading to breakdown can be performed during slower periods of your operation.

Written by:  Linley Kullman, Telematics Support Administrator, Toyota Material Handling, USA

Posted by tfinco at 10/30/2018 4:52:00 PM
Thursday, September 27, 2018

Winter is coming! And while you likely don’t have to worry much about an army of the undead descending upon you, you still have to prepare yourself (if you’re an operator), associates (if you’re a supervisor), facility, and forklifts for the harsh weather conditions ahead. Winterizing your fleet and facilities is no small task and it can have serious long-term impact if you don’t take the right forklift weather protection steps before snow piles up. So where to start? There are several areas of an operation to consider as the cold arrives.

Forklift Weather Protection in your Facility

This one’s pretty obvious, but if your operation involves working outside, then the wintery conditions are going to affect you significantly. Whether it’s freezing rain, snow, or anything in between, you need to have procedures in place for how and when it is appropriate to work in these types of environments. What types of hazards does this present for your application? Do you have ramps or pathways that could be particularly icy or dangerous to traverse? Is there danger of your product being damaged if exposed to these elements? What effect does the weather have on your visibility? Forklift weather protection is all about understanding the severity of the weather and its impact to your entire operation; that’s key to proper decision making. Make sure to never operate a forklift in any dangerous conditions and to only travel as fast as the conditions will allow.

Forklift Weather Protection for Employees

The safety of all associates is paramount. This starts with making sure operators and pedestrians are dressed appropriately for the weather by wearing extra layers and covering up their extremities as needed. If you’re an operator, make sure you take responsibility and let your supervisor know your needs. Gloves, coats, socks, boots, and ear muffs are but a few additional items to consider. When visibility is adversely affected by the weather, it’s also a good idea to wear high visibility clothing such as safety vests to help ensure high visibility. However, remember that safety is the most important thing here. Any additional clothing or gear operators wear should not impair their ability to perceive their environment (e.g. hearing or sight restrictions) or operating ability (e.g. limited mobility or ability to operate controls)

We talked about setting procedures for how to handle cold weather conditions, but it’s just as important to keep your employees informed of these procedures. Hosting daily meetings before each shift to evaluate current and expected weather conditions is a useful practice. This helps to ensure that everyone is on the same page prior to beginning their work day and allows you to develop a forklift weather protection action plan catered to the specific conditions for that day. It can also help you to reinforce good pre-operation checks. Having proper fluid levels, tire conditions, and other standards satisfied will help your operators stay safe during this time of year. If you’re an operator, this is definitely a process worth bringing up to your manager.

Forklift Weather Protection for your Forklifts

Does your forklift have an enclosed operator compartment and a heater/defroster? If you’re operating outdoors, and as long as the compartment doesn’t hinder perception of the working environment (fog glass, inability to hear, etc.), features like these can go a long way to keep operators warm, comfortable, and productive. It can also help make sure the operator controls and seats stay in top working condition. What about cold start aids such as engine block heaters and coolant preheaters? Are you using batteries that are designed to work or be charged in cold conditions? If you can’t even get your forklift started, you’re not going to get very much work done.

Even if your forklift is properly equipped, you still need to properly maintain it to keep it up and running throughout the winter. This starts with scheduling preventative maintenance with an authorized Toyota dealer prior to the start of cold weather and having regularly scheduled maintenance throughout the year. Proper battery care and maintenance is equally as important. Maintaining proper water levels and limiting exposure to cold weather as much as possible are two general rules of thumb for electric forklifts. Cold weather can greatly reduce battery life and battery run time so you should prepare for how this might affect your productivity ahead of time. Consider your battery charging options and number of batteries on-hand to help reduce potential downtime.

Written by:  Trinton Castetter, Product Marketing Specialist, Toyota Material Handling, USA​

Posted by tfinco at 9/27/2018 9:05:00 AM
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