If you’ve heard an anecdote beginning with, “Well, so-and-so said. . .” you are likely not alone. Part of our human nature means relying on our gut instincts and, while trusting your gut is something to be proud of, doing so isn’t always appropriate. Ensuring operational efficiency and the long-term value and ROI of capital equipment such as forklifts means having a good handle on how that equipment is being used within your operation. You may have a strong hunch about how equipment is being operated, but backing up that intuition with solid data is always the way to go! A vehicle management system (VMS) is a way to make sure you’re getting the right data to help you take firm, decisive action.

Trust me, I know how overwhelming data management can seem. And the data you’ll receive from a VMS like Toyota’s T-Matics Command or T-Matics Mobile can be overwhelming – unless you establish a few clear goals right from the beginning.

I’ve found that setting up a few key goals is a great place to get started with T-Matics or any VMS. For forklift operators and managers, vehicle uptime is often the “true north” that ensures a high efficiency and ROI. Adding T-Matics to the forklifts in your fleet can help your Toyota technicians have a clearer understanding of your needs and to ensure that you have maximum uptime in your organization.

Fault Code Notifications

Fault code notifications managed via T-Matics Mobile give instant insight into forklift malfunctions to help you understand the cause behind your forklift’s breakdown. When sensors are able to discover potential problems before the affected forklift is inspected by your technicians, they’ll be better prepared by having the correct parts in hand right when they arrive, increasing their efficiency. First-time fix rate is also increased as diagnostics are constantly running in order to provide technicians the insight they need to be successful.

Planned Maintenance Intervals

The problem with calendar-based planned maintenance is its failure to show the actual needs of a forklift because it relies on ambiguous and historical understanding of usage and need. With a VMS like T-Matics, planned maintenance can be scheduled based on activity rather than on a predetermined calendar date, meaning you’ll get maintenance right when you need it.

Utilization Monitoring

When you capture data effectively, you can turn it around into information that can be handed over, clearly and accurately, to your technician. By painting a detailed picture of your forklift utilization to your technician, they will be better at anticipating any upcoming compilations and at using this information to perform accurate diagnostics on current and potential breakdowns. The more your technician knows about a forklift’s utilization, the better equipped they are to deliver the best services.

Peak Usage Monitoring

T-Matics data offers insights into when your forklifts are being used most often. Use this knowledge for improving operational efficiencies, especially since it will allow you to distinguish between login and motion hours. These insights can also give you and your technician a good understanding of when they should be working on your forklift so they don’t interrupt your operation. Planned maintenance and fixes of problems not leading to breakdown can be performed during slower periods of your operation.

Written by:  Linley Kullman, Telematics Support Administrator, Toyota Material Handling, USA